FAQs
Frequently Asked Questions (FAQ)
How does Glowy String work?
Glowy String operates either with solar power or USB charging, depending on the model.
How long does it stay lit on a full charge?
A full charge provides about 5–10 hours of continuous lighting. Duration may vary depending on weather conditions and the selected light mode.
Is Glowy String waterproof?
Yes, it’s rated IP44 waterproof, meaning it’s safe to use outdoors in rain or humid conditions. However, it should not be submerged in water for long periods.
What color options are available?
There are two lighting variants:
- Warm White – for a soft and cozy glow.
- RGB (Multicolor) – with 5 vibrant color modes to match any mood or occasion.
Can I hang it?
Absolutely! Simply mount or hang the light string wherever you like with built-in hook.
Can I use it indoors?
Yes! The USB rechargeable model works perfectly indoors. The solar version can also be used indoors if the panel receives enough sunlight.
How long is the cable?
Glowy String comes with a 32.8 ft (10-m) light strand, perfect for decorating balconies, gardens, tents, or rooms.
How long does shipping take?
Orders are usually delivered within 6–10 business days. Every shipment includes a tracking number so you can follow your package easily.
What if my product arrives damaged or doesn’t work?
No worries! If your item arrives defective or damaged, contact us within 14 days of delivery. We offer free replacements or refunds for any faulty items.